FAQ

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Apex BDC provides a comprehensive suite of solutions including Sales BDC, Service BDC, data mining, and Facebook campaigns. Our services are designed to enhance customer engagement, increase appointment bookings, and drive overall dealership performance.
Our Sales BDC is a high-performing virtual solution that integrates seamlessly with your CRM. We handle all customer inquiries, schedule appointments, and ensure real-time updates, helping your sales team stay on top of every opportunity.
Service BDC focuses on improving your service department’s efficiency by managing appointment scheduling, follow-ups on missed opportunities, and providing proactive communication with your customers to increase retention and satisfaction.
Our services are designed for quick and easy implementation. Once you sign up, we work closely with your team to integrate our systems with your dealership processes, ensuring that we are up and running smoothly in no time.
Data Mining allows us to leverage your existing customer base to identify high-gross opportunities. By analyzing customer data, we can generate interest in vehicle trade-ins, buy-backs, and service visits, helping your dealership capture additional revenue.
Absolutely. We provide detailed weekly reports on all BDC activities, including appointment booking, follow-ups, and customer interactions. This ensures full transparency and allows you to monitor the performance of your dealership’s engagement strategies.
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