As a dealership owner or service manager, you understand the importance of a thriving service department. However, managing inbound calls, retaining customers, and filling service bays can be a daunting task, especially for busy teams. That’s where Service BDC comes in – a plug-and-play solution designed to build traffic for your service department and drive success.
Inbound Calls: Ensuring Every Customer Gets Answered
Our team of experts will ensure that every customer call is answered quickly and professionally, resulting in:
- More appointments scheduled
- Happier customers
- Better Customer Satisfaction Index (CSI) scores
Email Campaigns: Retaining Customers and Filling Service Bays
We build and push targeted email campaigns to help you:
- – Retain more customers
- – Load your service bay with appointments for high-demand services
- – Increase revenue and drive growth
Outbound Calls: Proactive Appointment Scheduling
Our proactive outbound appointment scheduling focuses on:
- First-time visits
- Missed appointments
- Declined services
- And more
High-Level Communication: Seamless Integration
Our direct line of communication with your staff ensures:
- Optimal appointment flow
- Staying up-to-date with service specials
- Providing non-appointment customers with the information they need
By partnering with Service BDC, you’ll experience:
- Increased service department revenue
- Improved customer satisfaction
- Enhanced CSI scores
- Better communication and integration
Don’t let missed calls and lost opportunities hold your service department back. Discover how Service BDC can help you drive success and growth.