It’s the results
that matter.
The Initiative that your BDC department takes has a direct impact on your dealership’s sales and profitability. We are an All-In-One BDC Solution that specialize in maximizing every possible opportunity for profit within your data-base. We can add to your BDC department or become your BDC department.
We provide dealers with a consistent, plug & play high performance BDC
Solutions
Sales BDC
With a rigorous follow-up plan and a winning mentality, start converting more leads into appointments, and selling more cars. We guarantee an increase in sales
Service to Sales
Capture service appointments, repair orders, and conquest customers converting them into sales appointments. Imagine a brand new avenue of sales, daily.
Data-Mining
Increase profit margins, retention and market share. Our Data-Mining team pulls reports from your existing database and gives your existing customers a reason to buy today.
Our Products
Apex BDC Standard
- 250 calls per agent per day minimum
- Engines on at 8am (every agent starts dialing at 8am)
- No pricing given
- All phone calls recorded and available to you
- Inbound phone queue (reduced call fail rate)
- To process (save more deals)
- Response time for new leads (45 sec)
- World class training
Sales BDC
92% of car buyers start their journey online. On average customers will purchase a vehicle within 8 days of starting their journey and will visit 1.3 showrooms. Your BDC department is the number one determining factor to how many of these customers you can drive into your showroom. Our rigorous follow-up plans will maximize your potential to convert these leads into sales.
Internet Leads
- Daily follow up days 1-4 (Each lead is hit four times daily)
- Follow up days 5-10 (Each lead is hit 3 times daily
- Follow up days 10-15 (Twice daily)
- Follow up days 15-30 (Once daily)
- Special phone scripts for Fresh Leads, Contacted Leads, New Car Interest, Used Car Interest, Finance Application, Buy Your Car, Missed Appointments and Unsold Showroom
Missed Appointments
- Day 1-4 (Twice daily)
- Day 5-10 (Once daily)
Inbound Phone- Ups
- Capture all sales inbounds with inbound phone queue system
- Special Inbound phone-up script to convert more calls into appointments
Email campaigns
- Day 1-10 email campaigns
- No phone # email campaigns
- Missed appointment email campaigns
- Unsold Showroom email campaigns
Data-Mining
One of the biggest ways to increase profit margins, retention and market share is with your existing database. Our Data-Mining team will use your existing database to pull custom reports. We deliver the right message to the right customer at the right time ensuring you retain your existing customers.
Included in Data-Mining
- Buy Your Car Campaigns
- High-Interest
- End of Warranty
- Lease Maturity
- Lease Mileage
- Custom Email Campaigns
- In-Equity
- Cash Buyers
- Follow up days 5-10 (Each lead is hit 3 times daily
Service to Sales
Our Service to Sales team will capture every service appointment and repair order that comes in to your dealership and convert qualified buyers into sales appointments. Giving you a brand new avenue of sales every day.
- Capture all service appointments
- Capture repair orders daily
- Capture all conquest customers
Service customers are an untapped area of potential to help you drive sales and profit. Our Service to Sales team has all of the skills required to be able to effectively flip customers into the market of buying a vehicle.
The fastest-growing name in the automotive industry
You need a BDC partner with a proven track record. From working with some of the nation’s most profitable and largest dealerships and automotive groups, we know exactly what it takes, to elevate your dealerships showroom traffic and sales to the next level.
Dealers Partners
0
+
Hours in the industry
0
+
Daily Appointments
0
+
Monthly Appointments
0
+
Why should I consider outsourcing my BDC department?
Staff
- No more sick days
- No turn-over
- Reduce call fail rate
Increased Performance
- Better response time on new leads
- Schedule more appointments with more staff
- Maximize profitable opportunities
Greater ROI
- Reduce overhead
- No training
- No hiring
- Work directly with Industry leaders